Return Policy:
We want you to be completely satisfied with your purchase from our store. If for any reason you are not, we are here to assist you with our hassle-free return policy. Please review the following guidelines to ensure a smooth return process:
Returns Accepted: We accept returns within 30 days of the original purchase date. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.
Customer Responsibility: Customers are responsible for providing the return shipping for all items. Please ensure that the returned item is in its original condition, unused, and with all original packaging and tags intact.
Restocking Fee: We do not charge any restocking fees for returned items. You will receive a full refund of the original purchase price, excluding any shipping charges paid at the time of purchase.
Final Sale Items: Please note that items marked as "Final Sale" are not eligible for return or exchange. This policy is in place to ensure fairness and to maintain the quality of our products.
Return Process: To initiate a return, please follow these steps: a. Contact our customer support team within 30 days of your purchase to inform us about your intent to return the item. b. Our customer support team will provide you with the necessary instructions and a return address. c. Pack the item securely in its original packaging, including any accessories or documentation that came with it. d. Ship the item back to us using a trackable shipping method. We recommend using a shipping service that provides insurance for the item's value. e. Once we receive the returned item, our team will inspect it to ensure it meets the return policy conditions. f. Upon successful inspection, we will process your refund within [X] business days using the original payment method.
Please note that we reserve the right to refuse returns if the item is not in its original condition or if it fails to meet the return policy criteria.
If you have any further questions or require assistance, please don't hesitate to contact our customer support team. We are here to help you.
Thank you for choosing our store. We appreciate your business!
Sincerely, ModaVista
Off-White c/o Virgil Abloh™ embarks on a new narrative where free thinking inspires a pioneering format for the future, where the age of imagination is the product of reality.
Inspired by Virgil’s vision and approach to his art, Off-White™ nourishes a collective of creative minds that represent the best in their category and have a strong and personal connection with Virgil. Ibrahim’s relationship with Virgil and Off-White™, born and nurtured through Instagram DMs, blossomed both personally and professionally over the last 3 years creating a strong bond based on mutual respect and shared values.
“Making a successful luxury brand in nine years is genius. It’s a feat that I admire and hope to continue building upon with a rich legacy. He revolutionised streetwear and luxury that crosses generations and decades. He showed the world that the underrepresented, the underdogs and Black people, in particular, have brilliant minds and can push and compete equally in the establishment. He inspired hope and brought about change.” - Ibrahim Kamara, Art&Image Director Off-White™